Are delivery times different on major sales days?
During major sales events such as Black Friday, shipping times at Burnt may experience delays due to the high volume of orders we receive. While we strive to ensure prompt delivery, the sheer volume of shipments can impact our usual delivery estimates.
Please note the following considerations:
Potential Delays: Despite our best efforts, orders placed during peak sales periods may experience delays in processing and shipping. These delays are often due to the high volume of orders and increased demand.
Courier Handling: Once your order leaves our warehouse, it is in the hands of our trusted couriers. Please anticipate additional transit time as couriers manage higher volumes of packages during peak sales events.
Our Commitment: Rest assured, we are committed to delivering your order as quickly as possible. We appreciate your patience and understanding during these busy times.
To stay informed about any updates or changes to shipping times during major sales events, we recommend checking our website or contacting our customer service team at [email protected]. We're here to help ensure your shopping experience with Burnt is smooth and satisfactory, even during peak sales periods.