How can I track my order?
Tracking your Burnt order is simple and convenient. Follow these steps to track your package:
Locate Your Order Number: You will need your order number to track your package. You can find this number in your order confirmation email or by logging into your Burnt account.
Visit the Tracking Page: Go to the "Track Your Order" section located under "Support" in the footer of our website. Alternatively, you can directly access the tracking page using this link.
Enter Your Order Number: Enter your order number into the tracking tool on our website and click "Track." This will provide you with real-time updates on the status and location of your package.
If you encounter any issues with your delivery or have concerns about the whereabouts of your order after tracking it, please contact our shipping partner, BobGo, at [email protected]. Be sure to include your name, delivery address, tracking number, and a brief description of the issue. The dedicated team at BobGo will assist you directly to resolve any delivery-related issues promptly.
For further assistance or questions regarding tracking your order, feel free to reach out to our customer service team at [email protected]. We're here to ensure your shopping experience with Burnt is seamless and stress-free from start to finish.