Skip to main content
All CollectionsShipping
Resolving Courier and Delivery Issues
Resolving Courier and Delivery Issues

Learn how to address any courier or delivery concerns with Burnt. Find out who to contact and what information to provide for assistance.

Updated over 6 months ago

Who should I contact if I have courier or delivery issues?

At Burnt, we understand that timely and reliable delivery is crucial to your shopping experience. If you encounter any issues with your delivery after receiving your shipping confirmation email, please reach out to BobGo directly for assistance. You can contact them at [email protected].

When contacting BobGo, be sure to provide your name, delivery address, tracking number, and a brief description of the issue you're experiencing. This information will help their team assist you more efficiently.

Rest assured, both Burnt and BobGo are committed to resolving any delivery issues promptly, so you can enjoy your activewear with peace of mind.

If you have any questions or concerns before your package is shipped, feel free to contact our customer service team at [email protected]. We're here to provide support and ensure your experience with Burnt is seamless from start to finish.

Did this answer your question?