Understanding Burnt’s Policies: Terms, Privacy, and Service
At Burnt, we prioritize transparency and your trust in our practices. Our policies outline how we protect your information, manage transactions, and ensure a secure and fair shopping experience.
Here’s an overview:
Terms and Conditions:
Our Terms and Conditions govern your use of our website and services. Key areas include:
Ordering and Payments: Ensuring accurate information for seamless transactions.
Shipping and Delivery: Timelines and conditions for receiving your purchases.
Returns and Exchanges: Guidelines for returning or exchanging products.
Intellectual Property: Protection of our content and trademarks.
For a detailed look, visit our Terms and Conditions page here.
Privacy Policy:
Protecting your privacy is paramount. Our Privacy Policy covers:
Information Collection: How we gather and use your personal data responsibly.
Data Security: Measures to safeguard your information from unauthorized access.
Use of Information: How we utilize your data to enhance your shopping experience.
Cookies: Managing cookies to improve website functionality.
Explore our Privacy Policy for comprehensive details here.
Terms of Service:
Our Terms of Service outline rules for using Burnt’s platform, including:
User Responsibilities: Expectations for accurate information and account security.
Content Ownership: Rights and responsibilities regarding user-generated content.
Prohibited Conduct: Activities not permitted on our platform.
Dispute Resolution: Procedures for handling disputes.
For a deeper understanding, view our Terms of Service here.
Contact Us: Have questions or need assistance? Reach out to our customer support team at [email protected] or call us at 021 203 6259 during business hours, Monday to Friday from 08h00 to 16h30. We’re here to ensure your experience with Burnt is positive and secure.